Thursday, August 28, 2008

Firefox crashes when using Yahoo Mail

The Yahoo!® Application State plugin can cause crashes. You'll need to disable this plugin.

  1. From the menu at the top of the Firefox window, select File and then select the Exit menu item.
  2. Open My Computer or Windows Explorer.
  3. Browse to the directory: C:\Program Files\Yahoo!\shared
  4. Delete the file npYState.dll. Now that this plugin has been removed, Firefox may stop crashing when using Yahoo!® Mail.

Firebug

Firebug can cause crashes when it's enabled for Yahoo!® Mail. You may receive a message mentioning jsd3250.dll.

To prevent the crashes, either disable Firebug for Yahoo!® Mail or install the latest beta from http://getfirebug.com/

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